Residential Living Frequently Asked Questions
What are the exterior building hours?
Our exterior building is locked for the comfort of our residents from 10 pm – 6 am. If you have visitors outside of these hours please make appropriate arrangements with the front desk.
What is senior residential living?
Senior residential living is a community designed for those over 55 that desire care-free living and social engagement.
What are the prices?
Pricing options and availability can be obtained from our marketing office. Call or visit us today to learn more!
Is there any private space available to use?
Yes, residents may reserve the activities lounge for any special event with notice. Please contact the front office if you would like to reserve this space or for more information.
What appliances come with the apartment?
Each apartment has a full kitchen and is equipped with full-sized kitchen appliances.
Is the community pet-friendly?
Pets are permitted to visit, and we have specific areas for pets. Please make sure pet vaccination records are up to date and that the pet is leashed and under the control of its owner at all times. If you would like a pet-friendly apartment, please contact the leasing office for options.
Do I get an assigned parking spot?
All covered parking spots are assigned and all new residents go on a waiting list until a covered spot becomes available. All open spots are available for residents and their guests.
Do you have a beauty salon or barbershop?
At The Gateway, we have both a beauty salon and barbershop on-site that offer a variety of services.
Is internet access available?
Wi-Fi Internet is provided in select areas for all residents and their guests. Please contact a local provider for private Wi-Fi.
Is there a telephone in each apartment?
Each apartment is equipped with telephone hookups. If you would like telephone service we can help you set it up through the phone company. We provide a private area with public telephones for use by our residents. Residents are welcome to bring their own mobile devices.
Is there access to cable television?
We offer access to basic cable television for all residents in their apartment homes. Apartments are not furnished with televisions.
Are activities provided?
We believe events and activities enrich our residents’ lives and have a powerful impact on one’s overall health and well-being. We create a fun, uplifting environment where our residents can be social, get involved, and enjoy their favorite hobbies and activities.
We pass out a monthly calendar to inform each resident of upcoming activities, and copies of this calendar can be obtained at the front desk. Click here to view our online activities calendar.
Is smoking permitted?
For the safety and health of our residents and staff, The Gateway is a smoke-free community. We do, however, have designated smoking areas outdoors. Please ask the front desk for the location of the designated, outdoor smoking area.
Who do I talk to about questions in regard to financials, billing, and/or application paperwork?
At The Gateway, we have a full-time business office manager. Our business office manager will answer any questions you may have regarding financial or billing concerns. To make an appointment with our business office manager, please contact the front desk.